Cookie policy
What this website stores in your browser, why, and how to control it.
The short version
- This site does not use advertising cookies or track you around the internet.
- Our own pages set no cookies at all. The only cookies come from the live chat service, and only so the chat works.
What cookies are
A cookie is a small text file a website saves in your browser so it can recognise your browser on a later visit. Similar technologies, such as your browser’s local storage, work in the same way. This policy covers all of them, and we call them all “cookies” here.
The law (the Privacy and Electronic Communications Regulations) allows a site to set cookies that are strictly necessary for something you have asked for. Any other cookie needs your consent first.
Cookies this site uses
The pages of itsystemintegrators.co.uk set no cookies of their own. Search runs inside your browser and stores nothing.
The site’s fonts are loaded from Google Fonts. That sets no cookies, but it does mean Google receives your IP address, as explained in our privacy policy.
If an analytics tool is added, list its cookies here. GA4 sets _ga and _ga_<ID> and needs consent before it loads; Plausible and Fathom set none
Third-party services
Live chat (tawk.to)
The “Talk to us” chat is provided by tawk.to. When the chat loads it sets cookies so it can keep your conversation going as you move between pages and recognise you if you come back.
| Provider | Purpose | Type | How long |
|---|---|---|---|
| tawk.to | Runs the live chat and keeps your conversation connected between pages | Functional | Some last only for your visit; others stay so a returning visitor is recognised |
For more detail, see the tawk.to privacy policy.
Once tawk.to is switched on, run a cookie scan of the live site and replace this table with the exact cookie names and lifetimes. Also decide how consent is handled - see the GO-LIVE checklist
Controlling cookies
You can see and delete cookies, and block them for any site, in your browser’s settings. The browser makers explain how:
Blocking cookies won’t stop the rest of the site working, but the live chat may not work. You can still reach us on 01296 344874 or at hello@itsystemintegrators.co.uk.
Changes and contact
If we add or change a service that uses cookies, we will update this page and the date at the top of it. Questions about cookies or your data go to hello@itsystemintegrators.co.uk.