ITSI IT System Integrators

Standard ERP, done properly from start to finish

Six things we do, each one built around a problem our clients brought to us. Most businesses start with one and find they need two.

Move to Standard ERP without the drama

Implementation & training

A complete Standard ERP implementation, set up around how your business already works. We move your data across, train your people and stay close through go-live, so the first month feels like an improvement rather than an upheaval.

What that looks like in practice

  • System setup and configuration - scoped around your processes, not the software’s defaults
  • Data migration - customers, suppliers, items and balances, from whatever you use now
  • User and administrator training - for the people who will use it every day
  • Best practice and documentation - so the knowledge stays in your business
  • Go-live support - we’re there when it matters, not just before it
Standard ERP, live
Nobody is left to work it out on their own.

Make the system fit how you work

Customisation

Standard ERP has a customisation toolkit that lets us change how it looks and behaves. We use it to build the screens, fields and reports your team actually needs, so the software bends to your business rather than the other way round.

  • Bespoke features - new tools built for one job, done well
  • Field customisation - capture what matters to you, where you need it
  • Report development - the numbers you ask for, laid out how you read them
  • User interface - dashboards that bring everything about a customer or item onto one screen
  • Exports, imports and integration - data in and out in whatever format you need

And when something needs changing later, you speak directly to the developer who built it.

A customer dashboard built on Standard ERP, showing a customer's monthly sales and gross profit chart and sales analysis on one screen.

Stop retyping data between systems

Integration & automation

If a person is the link between two systems, that person is also the bottleneck and the source of every typo. Standard ERP has a REST API, can call other systems’ APIs, and imports and exports tab-delimited, CSV, XML, JSON and almost any other format. We use all of it to connect your systems and take the routine work away.

  • API development - Standard ERP talking to the other systems you rely on
  • Data synchronisation - one change, everywhere it needs to be
  • Workflow automation - routine jobs that run themselves
  • Automated reporting - the report lands in your inbox before you ask
Data moves once, both ways, and arrives right.

Connecting a website or online shop?

For new websites, online shops and web integrations, our associated company E-Commerce Strategies does the work, and we make sure it talks to Standard ERP.

Visit ECS

Get answers from your data, not a queue

AI & insights

AI and automation are built into the products we implement. We help you switch them on, point them at the right data and get real use out of them, rather than a demo that never makes it into daily work.

  • Standard ERP AI Insights - trends and opportunities spotted directly from your business data
  • FreeLife AI assistant - reads paperwork into records and answers questions in plain English
  • flex.bi dashboards - drag-and-drop charts anyone on the team can build
  • Workflow automation and custom integrations - so the insight turns into action

More about flex.bi and FreeLife

The FreeLife app on a phone, with a voice request reading: Create quotation for customer ABC.
FreeLife: ask for it, and it’s done.

Speak to the people who built it

Support

Ongoing support to keep your systems running smoothly, from a UK team who already knows your setup. You won’t get a chatbot or an overseas call centre, and you won’t have to explain your system from scratch each time.

  • Issue resolution - by the same familiar faces and voices each time
  • System updates - kept current, tested before they reach you
  • Performance monitoring - problems spotted before they’re noticed
  • Ongoing maintenance - the housekeeping nobody else wants to own

Content needed: support hours, response times and how existing clients log a request

Bank import has stopped matchingExample request · logged 08:52
Resolved
Accounts managerClient

Today’s bank file came in but nothing is matching. We’re paying suppliers this afternoon.

ITSI supportThe developer who built it

On it. Your bank has changed the layout of its export file - I can see the new column.

ITSI support

Import updated and tested. Re-run today’s file and the suggestions will be back.

Fixed
Picked up in 9 minutes, fixed within the hourBefore the payment run

Stop worrying about the server

Hosting

Secure, reliable hosting for your Standard ERP system. We look after the server, the backups and the security, so your team can log in from the office, from home or on the road, and the box in the cupboard stops being a risk you carry.

  • Cloud hosting - Standard ERP available wherever your team works
  • Data security - looked after by a Cyber Essentials certified team
  • Backup solutions - taken, checked and kept off-site
  • Scalable infrastructure - room to grow without a hardware project

To confirm: where hosted systems run (UK data centre?) and the backup schedule, so this can say so

Overnight checksExample hosted system
Backup completedFull database
Copy stored off-siteSecond location
Security updates appliedServer and operating system
Standard ERP availableReady for the morning

Not sure which of these you need?

That’s a normal place to start.

Tell us what’s slowing you down and we’ll tell you what’s causing it. Thirty minutes, no slide deck.